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Terms & Conditions


Terms of use: This website, (www.tulalouise.com) is operated by Tula Louise Soaps ©. These terms & conditions together with our privacy policy govern your use of the website. By using the website you accept these terms in full. If you disagree with any of these terms, please do not use the website.

Privacy: Tula Louise is committed to protecting your privacy whilst you are visiting our website. Please be assured that we will never pass on your details to third party organisations and that your personal details are held securely and in strict confidence.

Pricing: The prices on our website are in £ (pounds sterling) and include VAT (Value added tax). The postage prices are disclosed as you add items to your cart. All prices are subject to change at any time and without prior notice.

Online ordering: You are responsible to ensure that all information given by you at the time of ordering is correct. The information that you provide must relate to you, the buyer and not a third party. When you have completed your order and payment, please note that this does not mean that your order has been fully accepted by us, Tula Louise ©. We reserve the right to cancel or decline any order (and process a refund in full) without prior notice. 

Changes to orders: Due to the volume of orders we receive we regrettably cannot make any changes to orders or combine shipping on multiple orders. 

Overseas ordering: We cannot be held accountable for orders that may go missing (we have never had this problem so far!). The courier service is fully tracked, and insured. 

Payment methods: We accept PayPal or Debit/Credit Cards as payment. 

Copyright/Intellectual Property:
All images, text, product descriptions, scent descriptions & products are the property of Tula Louise ©. You may not duplicate, use or distribute any of this information without our prior consent. 

© Copyright Tula Louise Co. 2021