Policies

Shipping

All orders are processed & sent within 3-5 business days. We ship via Royal Mail 1st Class.

Products

As our soaps are handmade, hand-cut and hand-labelled, they may show slight variance from photos in terms of size, shape and design.

Soap Care

For a longer lasting bar of soap, please use a draining soap dish. 

Custom Orders/Wholesale

For custom orders, please contact us here, or via Trouva with details on scent/colour requests in the message box. For wholesale orders you can reach us via tulasoaps@gmail.com

Packaging 

Orders including 2 soap bars and more will be placed inside a gift box, a purchase of only one soap bar may be delivered in a padded envelope

Refunds

Due to safety and contamination concerns, all sales are final. Please be confident in your selections before finalizing your purchase. If there are issues on our side, we will happily make it right at no additional charge to you. Please send us an email to tulasoaps@gmail.com 

Disclaimer

Please consult a medical professional for treatment of serious skin conditions. It is recommended to speak with your GP prior to using any skin care product while pregnant and/or while nursing.