Policies
Shipping
All orders are processed & sent within 3-5 business days. We ship via Royal Mail 1st Class.
Products
As our soaps are handmade, hand-cut and hand-labelled, they may show slight variance from photos in terms of size, shape and design.
Soap Care
For a longer lasting bar of soap, please use a draining soap dish.
Custom Orders/Wholesale
For custom orders, please contact us here, or via Trouva with details on scent/colour requests in the message box. For wholesale orders you can reach us via tulasoaps@gmail.com
Packaging
Orders including 2 soap bars and more will be placed inside a gift box, a purchase of only one soap bar may be delivered in a padded envelope.
Refunds
Due to safety and contamination concerns, all sales are final. Please be confident in your selections before finalizing your purchase. If there are issues on our side, we will happily make it right at no additional charge to you. Please send us an email to tulasoaps@gmail.com
Disclaimer
Please consult a medical professional for treatment of serious skin conditions. It is recommended to speak with your GP prior to using any skin care product while pregnant and/or while nursing.